Common questions below — or send us a message and we'll help directly.
Is my scan data private? Yes. Your photos and scores are tied to your account only and are never shared or sold.
How do I delete my data? Email us from the address on your account and we'll process a full deletion within a few business days.
I was charged but don't see premium features. Restart the app first — if that doesn't resolve it, contact us with your purchase email and we'll sort it out.
Send us a message and select "Ascend" as the app — we'll take it from there.
Contact support